CONDITIONS OF USE INFORMATION.
All materials, including the database, text and images on this site are copyright and remains the property of Bikes and Quads. Users are not entitled to copy any part of this website without the express written permission of Bikes and Quads. Both the Business logo and the Bikes and Quads Identity are registered trademarks. Every care has been taken to ensure accuracy in the compilation of this web site. Bikes and Quads cannot, however, accept responsibility for errors but where such errors are brought to our attention they will be amended accordingly. Bikes and Quads shall have no liability to the client for any loss, damage, costs, expenses or other claims for compensation arising from the use of these services. Bikes and Quads strongly recommends that you print a copy of the Terms and Conditions, and retain printed records of receipts for any online service used.
PRICES AND TERMS OF PAYMENT
As a strict rule, orders will only be shipped to customers billing address. Payments for orders can be made by credit card (Master Card/VISA/AMEX) through PayPal. Customers also have the option to prepay by posted cheque (5 working days for clearance), Euro Bank Draft, or by credit card transaction in person over the phone. To avail of this facility please contact us
PRODUCT FEES & CHARGES
All prices at Bikes and Quads include 21% (VAT).
SHIPPING
We provide Shipping worldwide. All items are priced for shipping individually. Unlike some of our competitors, we do not make profits from delivery charges. 48-hour delivery applies to weekdays only.The courier will make 1 delivery attempt. If this attempt fails a notification of contact details of the nearest depot will be left @ delivery address.All items are insured for transport. As a strict rule, orders will only be shipped to customers billing address.
RETURN & REFUND POLICY
We only accept returns for a Credit notes or full refunds.
- In the case of faulty goods upon receipt.
- If an Item does not meet the description of the product ordered.
E.U. Region Warranties & Customer Support. Any problems or faults with equipment will be viewed upon within the terms of the supplied manufactures 12 month E.U. warranty. Contact information for approved service agents in your region can, where possible be supplied upon request. Any queries or problems regarding equipment will be answered within the quickest possible time. We must be informed of any problems with any product within 48 hours of receipt of such items. Items must be returned within 14 days. No Items will be accepted after this time. Problems or faults with Equipment within the first 14 days after receipt of such products will be exchanged or repaired. (At manufactures discretion in light of warranty conditions) All Items must be completed and in the same condition as we shipped including all Manuals, Packing and Accessories. Returns or full refunds are only accepted if under
these conditions.
HOW TO RETURN ITEMS?
Please contact us at sales@bikesandquads.net or by telephone to let us know which item you wish to return. You can send the Item(s) back to our business address by Courier. We will contact you as soon as we receive the item(s) back and will replace or refund your items in the quickest possible time